FFNonprofitsAn industry-focused Faith Forge Labs center

Planning guides

Find the point where a visitor has to guess.

Choose one program, volunteer opportunity or event. Review the path as someone who has not spoken with the organization before.

Check the essential explanation.

Can the visitor understand what the opportunity is, when and where it happens and how to ask a question? Use only details the organization has approved.

Follow the visible next step.

Check the link and phone layout. The action should explain whether someone is requesting information, expressing interest or completing an actual registration.

Review the form and confirmation.

Ask only for the information needed at this stage. Explain what happens after submission and whether staff still need to confirm participation.

Check what staff receive.

Use a fictional request to confirm the program context reaches the right person. Try a missing detail and a changed event before considering the path complete.

Assign content care.

Name who updates dates, closes outdated opportunities and follows up on unanswered interest. A clear route needs current information behind it.

Describe the page or handoff that needs attention.